Delivery Information

Understanding Our Order Processing Time Frames: What to Expect

• We process orders within 1-2 business days (excluding weekends and holidays)
• Successfully placed orders will receive an e-mail confirmation with the order details, if you do not receive an e-mail, please check your spam filter or contact us for confirmation.
• You will receive another notification when your order has shipped.
• If you need any assistance with your order, please contact us immediately at sales@mytoolexpert.co.uk. We will not be able to make changes to your order after it has shipped.
• Please review and ensure that you have entered the correct delivery address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order and ask that you re-submit your order.

Enjoy Free Delivery on All Orders

At My Tool Expert, we truly believe that delivery in the modern world should be free of charge. That’s why we offer Free delivery on all UK Mainland orders, no matter the size of your purchase.

Whether you’re ordering a single item or a full cart, you can shop with confidence knowing that your products will arrive at your door without any extra shipping costs. Experience hassle-free shopping and fast, reliable delivery at no additional charge.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.